Shipping
All products ship worldwide. The Items are sent from the (UK) Once you place your order, you will be updated by email and you will be able to follow its process on the Order Tracking page.
Delivery
It Usually takes 2 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- UK: 1 – 2 business days
- EU: 3 – 5 business days
- International: 5 – 8 business days
Customs & Tax Fees
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Returns
Return Policy
Our returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. But if there’s something wrong with your order, please let us know by contacting us at support@moodswingcuts.com!
Refund
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at support@moodswingcuts.com with the order number, photos of wrong/damaged items and we’ll sort that out for you.
Wrong Item?
Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at support@moodswingcuts.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund